CrystalTech – How do I Love You?
Let Me Count the Ways!
I have used various hosting services since 1995. I started with a local Seattle provider, Wolfnet.net, which changed and grew over the three years I was with them. Then, it was sold, possibly closed, and finally resuscitated in Manawa, Wisconsin as a local provider. (I don’t even know if they bought the name, company or just happened to decide the same name.)
After trying a local provider I went to a larger company in Atlanta, GA, right on the backbone of the internet, Interland with 24/7 tech support and all the bells & whistles. Interland had great deals and still exists but grew so quickly that their 24/7 tech support became meaningless. I had to fight my way up through the tiers of tech support until I found someone knowledgeable, which was too tedious to bear.
Finally, I found CrystalTech through one of former our clients, The Brainard Foundation. They have a whole different approach to hosting – they are proactive. We have been using CrystalTech for more than six years and haven’t looked back once.
1. Their Tech Support is equal to none – it’s quick, smart, and very polite.
2. They notify us of changes to our client servers BEFORE changes are made
3. They notify us that they’re working on server problems BEFORE we or our clients even notice the problem.
4. They have REDUCED their prices several times because they’re successful and can afford to do that (they have a “why be greedy?” approach to business – very refreshing!).
5. They give nonprofits half off of the majority of their hosting packages – so a great place for nonprofits to find affordable hosting even if their sites are database driven and have content management tools.
6. They provide a monthly newsletter of their upgrades and services.
7. They’re very programmer friendly and allow us access to set permissions on our SQL databases – their control center is one of the easiest to use we’ve seen.
8. They have an on-line knowledge base.
9. They haven’t let us down in all the years we’ve hosted our site, our development sites, and our client sites.
10. Their on-line hosting set up takes about 10 minutes online and is ready to go in less than 24hrs, usually, hosting is ready in 2hrs of filling out the online form.
Check them out yourselves (click this link before you sign up for hosting and send us $10 for the referral. Nice,
eh?).
I have used various hosting services since 1995. I started with a local Seattle provider, Wolfnet.net, which changed and grew over the three years I was with them. Then, it was sold, possibly closed, and finally resuscitated in Manawa, Wisconsin as a local provider. (I don’t even know if they bought the name, company or just happened to decide the same name.)
After trying a local provider I went to a larger company in Atlanta, GA, right on the backbone of the internet, Interland with 24/7 tech support and all the bells & whistles. Interland had great deals and still exists but grew so quickly that their 24/7 tech support became meaningless. I had to fight my way up through the tiers of tech support until I found someone knowledgeable, which was too tedious to bear.
Finally, I found CrystalTech through one of former our clients, The Brainard Foundation. They have a whole different approach to hosting – they are proactive. We have been using CrystalTech for more than six years and haven’t looked back once.
1. Their Tech Support is equal to none – it’s quick, smart, and very polite.
2. They notify us of changes to our client servers BEFORE changes are made
3. They notify us that they’re working on server problems BEFORE we or our clients even notice the problem.
4. They have REDUCED their prices several times because they’re successful and can afford to do that (they have a “why be greedy?” approach to business – very refreshing!).
5. They give nonprofits half off of the majority of their hosting packages – so a great place for nonprofits to find affordable hosting even if their sites are database driven and have content management tools.
6. They provide a monthly newsletter of their upgrades and services.
7. They’re very programmer friendly and allow us access to set permissions on our SQL databases – their control center is one of the easiest to use we’ve seen.
8. They have an on-line knowledge base.
9. They haven’t let us down in all the years we’ve hosted our site, our development sites, and our client sites.
10. Their on-line hosting set up takes about 10 minutes online and is ready to go in less than 24hrs, usually, hosting is ready in 2hrs of filling out the online form.
Check them out yourselves (click this link before you sign up for hosting and send us $10 for the referral. Nice,
eh?).posted by super webgirl at
4:25 PM
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